At ROY BROS. we take the needs of our customers very
seriously.
 We have updated our website to make it even more
convenient to be a ROY
BROS. customer. Communicate, order fuel
delivery or service.
> Order
Fuel Delivery
> Order Service
> Ask a
Question (including billing)
> Coverage Map
"Just wanted to say thanks for the years of great
service. We recently had two fuel tanks begin to leak, the problem was
noticed by you service tech. He advised me that they would be replaced
under the tank gaurd program but there would be a small charge for
some additional piping today I got the bill and was surprised to see
it was all 0.00. Thanks for having the best techs. I have owned and
lived in this house for thirty years the best thing I have done in
that time was to switch to Roy Bros."
-Richard, Pepperell,
MA
 Whether
you are a life-long customer, or have just signed up to take advantage
of our quality products and services, you will be treated the same
way - promptly, and fairly. We want you to "Put Your Trust in Us" and
we know have to earn that trust every day.
"Just a note to say "thank you" to the staff at Roy Bros. The service I receive on 3/22/05 was completely impressive. From setting up the account to the service technicians provided at my home, I was just in awe! Keep up the great work! Your people went above & beyond. They were friendly, fast, and completely thorough. It's good to know some people still believe in quality service!
Thank you again!
Your new appreciative customer,"
-Beth T.
Dear Marc,
Thank you so much for working with me and helping me out on something that was clearly my fault. I know that you could have told us that we were out of luck, and this just shows what excellent customer service your company has, that the President responded directly to my email.
I can tell you that you have our business locked, and I will also recommend you whenever possible.
I have called customer service, and we are having our account brought up to date immediately.
Thank you and best regards
Shannon M.
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Systems
