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Delivery Services
Automatic Delivery is based upon a computerized
program designed to project deliveries by degree-days (measure of
cold temperatures) or Julian (calendar days). Sometimes, however,
factors beyond our control for which we are not responsible affect
usage. More fuel can be consumed without our knowledge or means to
project.
Automatic Delivery is not a guarantee that your tank
will always be kept full and we expressly disclaim any such guarantee
or responsibility. You should regularly monitor your tank level and
if the gauge reaches 1/4 for fuel oil or 15% for propane, please call
for delivery.
If payments for deliveries or services are not made
in accordance with Roy Bros. credit terms, deliveries and/or
services may be ceased without notice.
Will-Call customers are responsible
for properly monitoring fuel consumption and calling Roy Bros.
during normal working hours to schedule a delivery. Several
days notice should be given to insure delivery.
Credit Terms
Each delivery must be paid in full before a second delivery will
be made. Computer printed delivery tickets can not be produced
if an account has an overdue balance. Credit Terms are net
30 or discounted if paid within 10 days. Unpaid balances exceeding
30 days are subject to 11/2% finance charge per month (18%
per year). Incurring finance charges will also subject your
account to delivery and/or credit refusal and the possibility
of being placed in collection status.
Delivery charges of $90 per visit and/or $35 re-light charges may apply if credit terms are violated.
A fee of $25 will be charged for any check returned to us unpaid by the bank.
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Systems
